International Shipping

Free Shipping over $35!

Secure Shopping

Paypal express

Like this store!

Customer Service

Shipping & Delivery
 
All products are hand assembled and will take between 1-2 days before they are packed and shipped off.

Local Orders:
All local orders within Singapore will be fulfilled by SingPost and will be sent by registered mail***.

To qualify for free local shipping, your order must be USD 10 or more.
For orders less than USD 10, a flat fee of USD 1.99 applies.


International Orders:
All international orders will be shipped by SingPost and if the country of destination allows for registered articles, the parcel will be registered and will come with a registered article tracking number***.
You can track your parcels at www.singpost.com

Examples of estimated delivery times:
Japan (Tokyo, Osaka) 6-8 working days
Australia (Perth, Sydney, Melbourne) 7-9 working days
United States of America (San Francisco, New York) 9-11 working days

Please note that these are estimated delivery times and may/may not be the actual delivery standard experienced.

Some delays may be experienced during festive postings.

To give you the lowest and most affordable shipping rates, we have based our rates according to zones.

*Zones 1 & 2:
To qualify for free international shipping in zone 1 & 2, your order must be USD 35 or more.
For orders USD 10 and above, but less than USD 35, shipping cost is USD 4.99.
For orders less than USD 10, shipping cost is USD 2.99.

**Zones 3:
To qualify for free international shipping in zone 3, your order must be USD 35 or more.
For orders USD 10 and above, but less than USD 35, shipping cost is USD 8.99.
For orders less than USD 10, shipping cost is USD 4.99.

*Zone 1 & 2: Malaysia, Brunei, Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
**Zone 3: Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East. Certain countries may be excluded from the list.
***Registered Article is a Sign-For service that provides an added security as it requires a signature on delivery, ensuring that the item gets delivered to you personally. Registered Article does not provide detailed online tracking capability as it is not mandatory for registered items to be scanned at every stage of the delivery process. Please note that for registered articles to overseas, the scan events may differ from post to post. A scan event will be shown if and when they are provided by the overseas postal administrations. For countries with no online tracking updates, SingPost will check with the overseas postal administrations on the status if the addressee did not receive the item after a stipulated time.
Payment, Pricing & Promotions
What currency are the prices displayed in?
Prices are be viewed in USD (United States Dollars) or in Singapore Dollars (SGD).

Do you accept international credit cards?
Yes! We accept international credit cards.

What forms of payment do you accept?
We offer several payment methods:

Credit / Debit Card Payment Via PayPal:
A secure, fast and easy way of making online payments.
There is no additional services charge. We absorb all PayPal transaction fees.
Your bank statement will show the merchant as either: PAYPAL*FANDOMW or PAYPAL*FANDOMWEARABLES, depending on whether your bank statement has extended description.
We do not store any financial information. All payment is through PayPal.

Interbank Funds Transfer (for Singapore customers only):
Please select payment by bank transfer and details of our bank account will be sent to you to complete the transaction. Your order will be “Pending” until payment is received. After completing the transfer, please email us at info@fandomwearables with the subject “Bank Transfer Payment” and include the transaction reference details, so we can confirm receipt of payment and begin to process your order.

All successful transactions are followed up by a confirmation email that contains an order number. If you have not received confirmation via email after 3 hours, please try placing your order again.
Promotions
Promotions are held regularly and are often tied to fandom related events.
For discount codes, please follow us on Instagram, Tumblr, Facebook or Twitter.
Updating Account Information
If you have registered an account with us, you are able to do the following:
Proceed through checkout faster when making a purchase
Check the status of orders
View past orders
Make changes to your account information
Change your password
Store alternative addresses (for shipping to multiple addresses)